Privacy Policy
Last updated: February 2025
1. Who We Are
This website is operated by Skellerup Industries Limited (“we”, “us”, “our”), a company incorporated in New Zealand.
Registered office:
11 Stark Drive, Christchurch
New Zealand
Contact for privacy matters:
Email: privacy@skellerup.co.nz
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, submit forms, interact with us, or otherwise engage with our brand.
This policy is designed to meet the requirements of applicable privacy and data protection laws, including but not limited to the New Zealand Privacy Act 2020, UK GDPR, EU GDPR, Australian Privacy Act 1988, Canada’s PIPEDA, and relevant US state privacy laws.
2. Scope of This Policy
This Privacy Policy applies to users globally and covers personal information collected through:
- This website
- Online forms and enquiries
- Marketing communications
- Events, promotions, or campaigns
- Future direct-to-consumer sales (where applicable)
3. Personal Information We Collect
We may collect the following categories of personal information:
Information You Provide
- Name
- Email address
- Company name
- Job title or role
- Country or region
- Phone number
- Enquiry or message content
- Marketing preferences
Automatically Collected Information
- IP address
- Device and browser information
- Website usage and interaction data
- Cookies and similar technologies (see our Cookie Policy)
Future E-commerce Information
If we offer products for sale directly in the future, we may also collect:
- Billing and shipping details
- Order and transaction information
- Customer service communications
4. How We Use Personal Information
We use personal information to:
- Respond to enquiries and requests
- Provide information about our products and services
- Manage relationships with distributors, customers, and partners
- Improve our website, products, and user experience
- Send marketing communications (where permitted)
- Comply with legal and regulatory obligations
- Support future direct-to-consumer sales and fulfilment
5. Lawful Basis for Processing (Where Applicable)
Where required under applicable law (including GDPR), we process personal information on the following bases:
- Consent – for marketing communications and cookies
- Legitimate interests – responding to enquiries, business development, website improvement
- Contract – where processing is necessary to perform or prepare for a contract (including future sales)
- Legal obligation – compliance with applicable laws
6. Marketing Communications
You may receive marketing communications from us where you have opted in or where permitted by law.
You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to analyse website traffic and improve functionality.
For detailed information about how we use cookies and how you can manage your preferences, please see our Cookie Policy.
8. Disclosure of Personal Information
We may share personal information with:
- Service providers (e.g. website hosting, analytics, marketing platforms)
- Professional advisers (legal, accounting, IT)
- Logistics, fulfilment, or e-commerce partners (where applicable)
- Regulatory authorities where required by law
All third parties are required to protect personal information and use it only for authorised purposes.
9. International Transfers
As a global business, we may transfer personal information to countries outside your country of residence, including New Zealand, Australia, the United Kingdom, the European Union, the United States, and other locations where our service providers operate.
Where required, we ensure appropriate safeguards are in place, such as contractual protections or reliance on adequacy decisions or comparable legal mechanisms.
10. Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, including:
- Enquiry data: typically retained for up to 24 months
- Marketing data: retained until you unsubscribe or withdraw consent
- Transaction and legal records: retained as required by law
11. Data Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.
12. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a relevant authority
13. Region-Specific Information
New Zealand Residents
You have rights under the Privacy Act 2020.
Complaints may be directed to the Office of the Privacy Commissioner (NZ).
UK & EU Residents
You have rights under the UK GDPR / EU GDPR, including the right to lodge a complaint with the Information Commissioner’s Office (UK) or your local supervisory authority.
Australian Residents
You have rights under the Australian Privacy Act 1988 and may contact the Office of the Australian Information Commissioner (OAIC).
United States Residents
Depending on your state of residence, you may have rights to:
- Know what personal information we collect
- Request deletion
- Opt out of certain data uses
We do not sell personal information.
Requests can be made using the contact details below.
Canadian Residents
You have rights under PIPEDA, including access and correction rights, and may lodge complaints with the Office of the Privacy Commissioner of Canada.
14. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect personal information from children.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
16. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact:
Email: privacy@skellerup.co.nz
Address: 11 Stark Drive, Christchurch, New Zealand